South West Art

Refund Policy

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In the unfortunate, and we hope unlikely event, that you should you be unhappy with the products, price or service from us, as a customer of South West Art you have the right to cancel within seven days of receipt of the goods.

If you do feel that you need to cancel your order, you may do so within 7 days of placing your order, and your payment will be refunded upon reciept of the returned goods.

Please ensure that the goods are returned in the condition you received them and that they are packaged in a way in which they will remain in that condition until they are received by us.  In the case of faulty or damaged products, providing all returned items are received in this manner the costs of returning the goods will also be refunded on receipt of the goods.

If you have any queries or require further information with any situation with your order please do contact us and we will endeavour to reach a satisfactory agreement with you.

Last Updated ( Tuesday, 15 September 2009 10:27 )